technical support

We are pleased to serve you

Spare Parts

You need spare parts? Or you need a documentation of your WÄCHTER-system? Then contact please our subsidiary Wächter Service with your request.

Phone: +49 (0) 2957 9812-340

Maintenance & Service

If there is an error on your WÄCHTER-machine or you have technical questions, or you want to perform maintenance on your system? Our qualified and experienced technicians are happy to help you - by phone, by remote maintenance or directly on site. Feel free to contact us.

Phone: +49 (0) 2957 9812-360


Do you have new staff, a new WÄCHTER-system or are you insecure in some areas of machine operation? Our customer service team will be pleased to prepare a training tailored to your machine and your questions. Inform yourself without obligation or arrange an appointment right away.

Phone: +49 (0) 2957 9812-369


The market requirements for product and packaging are constantly changing. Economic success is often tied to being able to respond quickly and efficiently to these new requirements. We will gladly check your WÄCHTER system to expand and optimize the possibilities of your machine.

The demands on your WÄCHTER-machine have changed? You would like to extend or optimize your system? We are happy to take our time and work out the best solution for your request.

Phone: +49 (0) 2957 9812-300